In most instances, this position requires in-person interviews as part of the hiring process. 

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
 

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video. 

Responsibilities

• Be a dedicated people manager for a team of individual contributors. Hire, set clear expectations, coaching team members, providing feedback, supporting career development, and creating a high-trust environment where your team can do their best work.
• Own the day-to-day execution of the engineering roadmap in partnership with GCS teams. Manage project timelines, unblock technical challenges, and be accountable for the on-time delivery of your team's projects.
• Act as the primary technical mentor for your team. Lead design reviews, participate in code reviews, and set a high bar for engineering excellence, ensuring the solutions team builds are reliable, scalable, and maintainable.
  
• Work with other engineering managers, product managers, and the gAP Delivery teams to ensure team's work is aligned with organization's goals. Communicate status, risks, and progress to the gAP Engineering lead and other stakeholders.