As a Chatbot Developer, you will play a crucial role in designing, developing, and maintaining conversational chatbots using Microsoft Copilot Studio. You’ll collaborate with cross-functional teams to create intelligent, user-friendly bots that enhance customer experiences and automate tasks. Your expertise in natural language understanding, dialog management, and integration with external services will be essential.  

Responsibilities:  

• Bot Design and Architecture: Analyze business requirements and user needs to design effective chatbot solutions/ Create conversational flows, intents, and entities./ Architect chatbot dialogues and handle user interactions. 
• Bot Development: Develop chatbots using Microsoft Copilot Studio./ Implement natural language processing (NLP) techniques for intent recognition and entity extraction./ Integrate external APIs and services to enhance bot functionality./ Handle context management and maintain state during conversations. 
• Testing and Optimization: Conduct thorough testing of chatbots to ensure accuracy, robustness, and smooth user experiences./ Optimize chatbot performance by refining dialog flows and improving responses./ Monitor and analyze bot interactions to identify areas for improvement. 
•  Deployment and Maintenance: Deploy chatbots to relevant platforms (web, mobile, messaging apps)./ Monitor bot performance, troubleshoot issues, and apply updates as needed./ Collaborate with DevOps teams for seamless deployment and scaling. 
• Documentation and Training: Document chatbot design, architecture, and technical specifications./ Train other team members on chatbot development best practices.